MicrosoftDynamics 365

Dynamics 365 Sales

Help your sales team spend less time on admin and more time selling, with a clear pipeline and AI-assisted insights.

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Dynamics 365 Sales, what the product delivers

Sound familiar?

  • Salespeople spend more time entering data than selling
  • The pipeline is a spreadsheet that nobody trusts
  • Good practice stays in a few heads instead of spreading across the team
  • Forecasts are guesses

Empower your sellers and accelerate revenue

Make selling easier with AI, automation, and real-time insights built into sellers’ flow of work.

close more deals

Reduce Mundane Tasks

Generate customer-specific email drafts, email summaries, and opportunity summaries with copilot capabilities.

Prioritize your pipeline

Focus on the right customers with AI-based scoring models, a prioritized work list, and data visualizations.

Stay in the flow of work

Minimize app-switching with automatic updates in Microsoft 365 apps.

Meet customer needs

Prepare for engagements

Use Copilot to generate summaries of customer details, meetings, emails, and relationship history.

Take the best action

Get recommendations for engagement activities and notifications about contact activity and upcoming close dates.

Improve interactions

Get AI-generated meeting summaries, including keyword and conversation analysis, competitor mentions, KPIs, and suggested tasks.

Guide sales teams

Forecast sales

Predict revenue and track performance against goals with forecasts and charts.

Scale best practices

Provide automated sales guidance by creating sequences of sales actions for your team.

Coach with confidence

Get insights and key performance indicators (KPIs) from top performers to discover how others can learn from their success.

What a Dynamics 365 CRM project costs

Clear ranges so you can plan a budget before the first call. Pick the tier closest to your situation.

Essential

One department or process, standard configuration.

$5,000 to $12,000

one-time project

Get a fixed quote
Best fit for most organizations

Standard

Several departments, integrations and data migration.

$25,000 to $45,000

one-time project

Get a fixed quote

Enterprise

Organization-wide, multi-entity or heavily integrated.

From $65,000

one-time project

Talk to an expert
  • A range becomes a fixed price after a short scoping call. What moves a price: users and departments, data to migrate, integrations, and how much is configured versus built.
  • Optional annual support and managed governance starts at 18% of the project value per year (minimum $1,800). Changes after go-live are $85 per hour, or a prepaid 20-hour block for $1,600.
  • Prices exclude VAT (16% in Kenya) and withholding tax.

Not sure which fits? Tell us your team size and what you use today and we will point you to the right option.

Questions we hear most

What does Dynamics 365 Sales do?

It helps sales teams manage leads and opportunities, prioritise their pipeline, prepare for engagements, forecast and coach, with automation and AI-supported insights.

Does it work with Outlook and Teams?

Yes. It is designed to keep people in the flow of work in the Microsoft tools they already use.

Can you set it up for our sales process?

Yes. We configure the stages, fields and reports around how you actually sell.

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Interested in Dynamics 365 Sales?

Let's explore how it can work for your organization.

Talk to an Expert