Training & Capacity Building

Who this is for

• Organizations that have bought Microsoft 365 or Copilot and are not getting the use out of it that the licence cost assumes.
• Teams where a few people have worked out the tools and everyone else is using them as a slightly better typewriter.
• Leadership teams who need to govern AI use rather than operate it, and who are currently being briefed by vendors.
• Organizations with a compliance or data-protection obligation that requires evidenced, recurring training.

What training covers

Eleven package families, so you can take the one matching where your teams actually are rather than a general course pitched at an average nobody occupies.

• Foundation skills across the Microsoft 365 toolset, in walkthrough, accelerator or deep-dive formats.
• Copilot fluency for all staff, and advanced work on agents, Copilot Studio and responsible-AI governance for power users.
• Copilot readiness assessment and adoption advisory where the question is strategic rather than skills-based.
• Power Automate and Power Apps for citizen developers, with the governance that makes it safe.
• Power BI in a day, where a team arrives with data and leaves with a working dashboard.
• Security and data protection, including cyber awareness, Kenya Data Protection Act essentials and a DPO practicum.
• Solution-area masterclasses tied to the platforms, M&E, board governance, grants, GRC and audit practice.
• A managed learning platform, branded and hosted, where you want training to continue between sessions.

How delivery works

1. 1

   Scoping

   Which package, which cohort, and what the sponsor needs to be different afterwards. A pre-training adoption check establishes the baseline.

2. 2

   Delivery

   Hands-on inside your own Microsoft 365 with real workflows, virtual by default over Teams, on-site where face-to-face earns the uplift.

3. 3

   Handholding week

   A dedicated Teams channel with the trainer, plus a 60-minute clinic where participants bring real tasks and blockers.

4. 4

   Reinforcement

   A 30/60/90-day plan and a post-training adoption check, so the sponsor can see whether anything changed.

What you need in place

• Licences for the tools being trained on. Training people on Copilot they do not have is a poor use of everyone’s day.
• Participants released for the session. Half-attending while answering mail is the main reason training does not land.
• A sponsor with a view on what should change, which is what the adoption checks measure against.
• For group rates, a cohort meeting the minimum; for public sessions, the session reaching quorum.

Working with Sibasi on training